We all know that as a leader or boss, you need to think big picture so that you can keep your company moving in the right direction. In fact, it’s one of the trickiest things about owning your own company – trying not to get bogged down in the details and the day-to-day issues and problems. To get your company to the next level and constantly achieving, you need to think big, think strategically and stay focused. You need to, to some extent, steer clear of the nitty-gritty, the small stuff, the minor details. HOWEVER, there are some details you need to keep an eye on…
Such a powerful and insightful short sentence by Arthur C. Nielsen (who started market research company, Nielsen). In times of growth and expansion, it’s common for a company to fall down in areas that should be important to them, simply because they begin to ignore the details that make a difference. It’s a dangerous position when they forget the value customers want from them. When they start to shortcut the stuff that really matters, the stuff that impacts on their end product in a detrimental way.
For example, your company may be flat-tack at the moment, focused intensely on achieving deadlines for your customers. And, with a supreme effort from your team, you’re nailing them – but are quality standards slipping as a result? Is the finishing what it should be? Is the customer delivery at the level you’ve set for yourself? Are you forfeiting your standards by neglecting the details?
As a business owner or leader, it’s up to you to discern which details you need to watch, no matter how big your company gets. Pay attention to detail – those ones that matter, at least.
For help on this, or any other business coaching knowledge, flick me a line – I’m always happy to help! firstname.lastname@example.org