(As published in the Sunday Star Times, August 31, 2014) I went to the supermarket last night and, to avoid the long checkout queues, I used the self-checkout. The yoghurt wouldn’t scan, I couldn’t find the button for the ‘Jazz’ apples, the
Business strategy
When no is the best answer
(As published in the Sunday Star-Times, August 24, 2014: www.stuff.co.nz/business/small-business/10413294/Always-saying-yes-can-detract-from-your-focus) When you own your own business, the ‘yes’ mentality is a good one. Yes we do that, yes
Business Changing’s Zac in the news
At Business Changing we love to share when our awesome clients score media coverage. This time, though, it's a bit closer to home... You may have spied Zac in the Sunday Star Times this weekend, talking about how Business Changing came about, how he
Could this article change your retail business?
Retail is a tough industry - I know: I've been there, many of my clients are there. It's competitive, it's relentless and it's often thankless. But it can be so worth it. You just need to figure out what key difference your label can offer customers
She put her prices up. What happened next will amaze you
What do your prices say about you? Would your customers say your product or service is affordable? Value for money? Expensive but worth it? Or is it a steal? I just read a powerful example of how setting your prices at a certain point can absolutely
What’s luck go to do with it?
Some people say that the success of their business has nothing to do with luck - it's all about hard graft and good decisions. In most cases, they'd be right. However, for some of us, a stroke of luck can really transform our business. It may be