Well done to the three Business Changing clients who shared their Christmas retail plans with the NZ Herald this month – great exposure and great examples of how to offer your customers the best service at this chaotic time of the year. (Thanks to Gill South for the opportunity!)
Liz Oldfield from Milly’s Kitchen shares the secret of her success HERE.
Kylee Davis from Kylee Davis Knitwear has opened a pop-up store which is open seven days a week, to make it easier for her time-poor customers to shop – see that HERE.
and Caroline MacKersey from Zoo Warehouse has proactive, helpful staff as her key to surviving the Christmas rush HERE.
An overview of how Kiwi retailers are facing the Christmas period this year is HERE.
Well done, Liz, Kylee and Caroline! If you have any good ideas for keeping stress levels down and customers happy, feel free to share them here! I’ve got some other tried and true strategies you can use – contact me for business coaching: firstname.lastname@example.org